Message to management
Solutions for BAS
Configurations for BAS
Typical Business Automation Products
The main areas of automation
Virtual ATC Integration
Opportunity to call from a customer’s card to BAS.
Opening a customer card with an active phone call.
Conversation history in the client’s card, the ability to listen.
Synchronization of BAS clients with virtual ATC clients, regular uploading of new and changed clients to virtual ATC.
The visual state of internal telephone lines is who is On-Line, who is talking, who is Off-Line. Ability to transfer a call to another user.
Organization of work in BAS on tasks, replacing phone calls between employees with tasks;
The manager sees a list of active business processes, employees see tasks and their business processes.
A graphic diagram of a business process, automatic task formation for users, a visual representation of what stage the business process is at;
Setting deadlines for tasks and monitoring their implementation.
Sales funnel for all stages of business processes - ideally helps to identify problems, at what stage are constant delays, where are tasks accumulating and additional resources are required.
Integration of BAS with cloud-based CRM
Exchange organization options:
Standard, typical exchange between "Bitrix24" and BAS.
Full two-way exchange of any entities "Bitrix24" and BAS developed by our company.
Integration with document management services (Vchasno, Comarch).
Workflow with retail chains: Metro, Bill, Epicenter, Fora, Silpo and others.
Workflow with Rozetka.ua.
Full automation of assistance companies in the areas of:
Organization of transportation of goods to customers and transportation of goods from suppliers.
Formation of route sheets for drivers.
Schedule and delivery plan.
Control of time spent on transportation.
Full automation of medical clinics:
Automation of patient records, doctors, hospital;
Clinic administrator workplace.