Download calls to BAS from the virtual ATC "Binotel" in real time via the API "Call Completed" + data "Get Call" and data from the service "Call Tracking"
Функционал решения:
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Загрузка в BAS звонков из виртуальная АТС «Бинотел» в режиме реального времени через API Бинотел «CALL COMPLETED».
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Загрузка в BAS информации о звонках:
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по GetCall (звонки, которые были заказаны через виджет на сайте);
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по CallTracking (входящие звонки по услуге CallTracking).
- Отчет по событиям (телефонные звонки) с данными по GetCall и CallTracking.
Решение является дополнительным функционалом к модулю «Интеграции с Виртуальной АТС «Бинотел», для конфигураций на управляемых и обычных форм:
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Интеграция с виртуальной АТС “Binotel” для конфигураций на обычных формах (УТП, УПП, УТ, редакция 2.3, БУ, редакция 1.4 и другие)
Industry ATP, transport management Production Printing houses Wholesale Medical clinics, medical institutions Rent of equipment for rent Service station, car service, sale of spare parts and cars Online store Tourism
Category Common forms Controlled forms
Type Management Accounting
Cofigurations Trade management Manufacturing enterprise management Trade Management, edition 2.3 BAS Trade Management, редакція 3.2 Management of a small company Accounting, edition 2.0 СRМ 1.4 from Rarus СRМ 2.0 from Rarus ERP: Enterprise Management, edition 2.0 СRМ 2.0 from "1C:Підприємство" Accounting for Russia and Kazakhstan, edition 3.0 Accounting, edition 1.2 BAS Accounting, edition 2.1 BAS Integrated enterprise management Trade Management, edition 10.3 Trade Management for Russia, edition 11
Download calls to BAS from the virtual ATC "Binotel" in real time via the API "Call Completed" + data "Get Call" and data from the service "Call Tracking"
Solution functional:
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Download in BAS calls from the virtual ATC "Binotel" in real time through the API Binotel "CALL COMPLETED".
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Downloading BAS call information:
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by GetCall (calls that were ordered via the widget on the site);
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by CallTracking (incoming calls on CallTracking service).
- Event report (phone calls) with GetCall and CallTracking data.
The solution is an additional functionality to the “Integration with Virtual ATC “Binotel” module, for configurations on managed and common forms:
More in screenshots
The “Virtual ATC” panel is the main dialog form of the BAS "Integration with Virtual ATC” module, located on the right side of the desktop.
Information for programmers
Service Binotel CallCompeted
At the end of the call, Webhook is sent to the BAS server from the Binotel side, which is received using the HTTP service.
To publish the HTTP Service, use the Apache or IIS Web server.
The result of processing this message will be a created phone call in BAS, which is presented in the form of a document.
This service also allows you to get information about calls requested on the site (GetCall) with the following parameters:
Options:
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Google Analytics Client ID
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Client IP address
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City
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Call made from page
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Tracking Id Google Analytics
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Label utm_campaign
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Label utm_content
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Label utm_medium
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Label utm_source
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Label utm_term
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Organization
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Region
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Site
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A country
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the number of attempts to connect an employee with a client
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additional description
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call processed-1, not processed-0
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call ordered on
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GetCall id
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the number of attempts to order a call by a client
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call processed in
Some parameters from this set can also be obtained using the Call Tracking service.
Service Binotel Call Tracking
The parameters of this service are obtained when performing the routine task of receiving incoming call data.
The set of parameters is:Options:
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Google Analytics Client ID
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Client IP address
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City
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Call made from page
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Tracking Id Google Analytics
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The customer first visited the site
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Label utm_campaign
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Label utm_content
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Label utm_medium
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Label utm_source
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Label utm_term
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Organization
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Staying on the site before making a call
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Region
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Site
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A country
Platform Requirement - At least 8.3.5.1068
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