Alfa-Avto Supplement: Customer Relationship Management, Edition 6
CRM and CTI are modern tools for customer relationship management and telephony integration.
The combined configuration "Trade Enterprise Management + CRM PROF for Ukraine" is a universal solution for comprehensive automation of companies engaged in various types of commercial activities. It combines management accounting and CRM in a single information space.
The module "Rarus: Telephony Integration (Softphone)" allows you to:
-
increase the number of processed incoming calls;
-
reduce customer waiting time;
-
improve employee efficiency and service quality.
The software is suitable for companies of any size — from small to large, ensuring the processing of both external and internal calls.
Division
Products "Rarus"
