Often the user of "1C:Підприємство" is faced with a problem when, when finalizing or adjusting or doing other work in the database, there is no change. At the same time, other users have these changes.

To do this, clear the cache.

Cleaning the profile if "1C:Підприємство" works in a thick or thin client (not a web client).

1. Three common ways to clear the cache:

    1.1. Manually clearing the "1C:Підприємство" cache;

    1.2. Cleaning of temporary files “1C:Підприємство” - removal of the database from the list;

    1.3. Adding a parameter “/ClearCache”.

2. Clear profile if "1C:Підприємство" is running in a web browser (Google Chrome and Mozilla Firefox).

More on each of the methods

1.1. To manually clear the cache.

We start "1C:Підприємство" to the first dialogue of the form with the list of databases. Click the "Settings" button. In the list of "Catalogs of templates, configurations, updates" the folder with templates and updates will be indicated - "tmplts".

Fig. 1. In the list of directories, configuration templates and updates, the path to the "tmplts" folder is located, where the cache is located.

On the screen (Fig. 1) we have this folder: C:\Users\...\AppData\Roaming\1C\1cv8\tmplts

where "..." is our username "Windows"

Fig.2. Folder C:\Users\...\AppData\Roaming\1C\1cv8\ contains cached files (folders with obscure names). Cache deletion.

A directory with temporary files "1C:Підприємство", as well as updates and templates.

You need to exit the tmplts folder to the folder C:\Users\...\AppData\Roaming\1C\1cv8\

And if there are folders with "abracadabra" in the names, then these are the cached files that need to be deleted. If you have active sessions with "1C:Підприємство", then you need to close them, otherwise you will not be able to delete some of the cached folders and, moreover, these will be exactly those folders that needed to be deleted.

Figure 2 shows the blocks of folders that should be deleted to clear the cache.

1.2. Removing the database from the list.

In order to clear the cache, you need to remove our database from the list, restart “1C:Підприємство” and re-add the original database with the same directory. But at the same time, temporary files also remain on the computer’s hard drive. 

Another way is to delete and add the database in the list of databases (the first dialog form when starting up "1C:Підприємство").

First, before deleting a database from the list of databases, you must save the path to the database so that when you add a new database, you can copy this path. If the database is file, then we save the path to the database file, if the database is SQL, then we save the server cluster and the database name (Fig. 3).

Second - add a new database to the list of databases by clicking the "Add" button (Fig. 3). We select the type of database location, as it was in the remote database ("on this computer or on a computer in the local network", if the database is file-based or "on the server "1C:Підприємство"", if the database is SQL.

If you don’t understand or forgot to save the path to the database, ask your system administrator.

Fig. 3. Removing from the list of the database (depending on the location of the database: on this computer, on the web server or on the server “1C:Підприємство”. Restart “1C:Підприємство” and re-add the source database.

1.3. Add. command line key /ClearCache.

This is clearing the cache of client-server calls (used for thin and thick clients in the "1C:Підприємство" mode). See fig. 4.

2. Clear profile if "1C:Підприємство" is running in a web browser (Google Chrome and Mozilla Firefox).

1. Before clearing the cache, you must log out of the "1C:Підприємство" web client.
2. Read the cache. You can call up the history by using the hot keys "Ctrl + Shift + Delete". Check all the items (Fig. 5 and Fig. 6) and click "Delete".
3. Go to the web client.